Hello, to all the users 
Always, thank you so much for being with us!!!
[Updated Contact Details of Customer Support]-

Updated on Jun 14, 2020

All inquiries from the current users have been supported by email so far, but it needs to be changed to the new system “Support by TOUKU”.

We also need to let the support system gets subdivided to take care each one of the services according to our business expansion.

Please take it easy that you can login to TOUKU by using the same credentials with the ANGELIUM WALLET  if you already have.

Also, you can not only download our native app if you go to Apple Store or Play Store then search “TOUKU” but also using the Touku Web app.<Contact Details of Each Service>

Official ANGELIUM Support:

https://www.touku.net/#/channels/803/FFY5KYNF

Official TOUKU support:
https://www.touku.net/#/channels/800/FFY5KYNF

Official XANA Support Desk:
https://www.touku.net/#/channels/801/FFY5KYNF

Official XIGOLO support:
https://www.touku.net/#/channels/802/FFY5KYNF

Please Note: This minor change for support details is also temporarily made as test meaning.

As always, we would go through all the outsourced teams, and we would also confirm important matters etc. from the outsourced team if necessary. Always, thank you for your understanding in advance.

Thank you. ANGELIUM
広報部/サポート事業部一同
顧客サービス。

Hi, users,

How’s everything?

[Updated Schedule For Restarting X-wish]

Updated on Jun 11, 2020

-Originally planned for April, Nao Wakana’s X-wish promotion, but the launch was delayed due to the influence of the pandemic issue.

We feel so sorry about being unable to let the promotion going through as scheduled.

Looks like the situation can’t get taken so optimistic even now, but on the contrary, we should go stepping forward in the difficult situation.

The X-wish this time is a “photo book”, but the material called “photo book” is not very new to the crowdfunding industry, but it is rather considered as getting very popular already these days.

However, she is having very strong wish to make it as her own concept theme of “Talking, creating and re countering” also, “past, present, and always.”this time, we are very particular about the content of the person, and we have set the theme of “talking, making and interacting with each other,” and “past, present, and always.”

The planning, producing, and presenting a photo book is a way to “Talking, creating and re countering” with the users, and put her “past and present” in the photo, and figure out how she can live her own “usual” life together with you.

It will be kind of an interactive project to see some together.The official launch is scheduled for June 14th, three days later from now, and an online salon operated by Nao Wakana herself would be opened by using “TOUKU” platform.

During the fundraising period, we would have some online meetings with supporters and her fans along with posting the updates in TOUKU at least once a week.

So, don’t forget to check out her very heartwarming promotion!

The link to Nao Wakana’s online salon is as follows: https://www.touku.net/#/channels/727/KSOGH3WH

TOUKUがあれば言語はもはや障壁ではありません。 今日、いつでも、どこでも、誰とでもチャットを始めましょう。 今すぐTOUKUメッセンジャーアプリをダウンロードして、その素晴らしい機能をお楽しみください。 
広報部/サポート事業部一同
顧客サービス。

1. お好きなSNSを使って登録できます。

2. 支払い方法の選択

3. 購入したいスウォード(剣)を選びます

4. 自動的にマッチングされた相手と取引します

5. 手に入れた剣を強化する(自動で)

6. 強化完了後、バイヤーと自動的に照合されます

7. 支払い確認(仮想通貨決済の場合は自動)

8. 剣を買い手にリリース**ユーザーが購入する剣の強化期間と値上げ率は種類によって決まりますが、買い手は3日〜6日の間に剣をやり取りすることで購入価格の13%〜19%を強制的に獲得できます。

change information 1

1. アカウントにログインしたら、左上にある設定アイコンをクリックします。

change information 2

2新しいウィンドウが開きます(図に示すように)プロファイルアイコンをクリックします。

change information 3

3. 情報を変更するアイコンをクリックします。

use wallet 1

1. ログイン後にホーム画面から「アカウント」をクリック

use wallet 3

2赤枠で囲った「Crypto wallet / クリプトウォレット」を選択します

3. これで売買するのに、支払い方法としてウォレットを選択できます。

ja
en_US en_GB zh_CN ko_KR zh_TW ja